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Head of IT – Service Management

As per February 2021 in job:

Head of IT – with focus on Service Management

  • Managing international teams on different locations
  • Build up global service desk in a TOP50 (HQ DK) company
  • ITIL processes implemented (Incident, Major Incident, Request fulfillment)
  • ITSM system implementation

Results examples

  • Great results within change management
  • Increase employee satisfaction with 20%
  • Increase user satisfaction with 10%

Motivation: To work with people development and set the roadmap for people to act. Support the people on their development path and remove obstacles on their way. This is how employee satisfaction and retention is increased. Takes lead on change management tasks to ancor initiatives.

Talent profile: Outgoing, people oriented, spreads good vibes, see the leadership role as the one who clears the path for the employees to develop and take responsibility for the full tasks end-to-end

Workplace: Zealand, DK

Languages: Danish, English

Salary estimate: 65-75.000 DKK (base salary per month) + pension/benefits

Availability: December 2020-

Want to hear more about this candidate?

Please contact Helle Nordved on +45 22197391 or hn@mannor.dk

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