Head of IT Operations – secure IT infrastructure

Leader in IT Infrastructure/Operations/Outsourcing/Hosting – client or supplier side

Previous positions:

1. Head of IT Operations & Support
2. Head of Services – Managed Services, Service Desk, IT Operations

Leader for Teamleads, 50-80 employees in full departments the last 5 years. Can also lead smaller departments with direct leadership.

Used to have client responsibility and 24/7 sense-of-urgency response to break-downs.

Industries: Fibre/Infrastructure, IT/ERP, Public

Educational level: HTX – Service & Communication

Motivation: Setting the structure, re-organise, processes, and adapt to business/client side. Likes to communicate with the business/clients to make sure their needs are fulfilled by the IT Operations side, making sure the area runs smoothly and with the best possible fit/cost.

Talent profile:

• Natural leadership
• Genuine interest in people (employees and clients)
• Adaptable
• Re-organizing/setting structure/processes
• Technical understanding

Differentiators:

• Accelerated growth scenarios
• Operations and process optimization
• Streamlining workstreams and system use
• Project Management (client implementations and system changes)
• Change Management
• Personnel management and coaching
• Innovation and entrepreneur mindset
• Customer Service
• ERP/NAV/BC experience

Workplace: Zealand DK

Languages: Danish, English

Salary estimate: Expected base salary of DKK 60.000-70.000/month + pension/benefits

Availability: From May 2021